Find Smiles, Seek Peace: Cognitive Revolutions Connects You to Mind-Health Wizards!

Connects You to Mind-Health Wizards!

Privacy Policy

The Cognitive Revolutions operates the website www.cognitiverevolutions.com, and provides its services through the website. This policy applies to all visitors on the website.
This page informs you of our policies regarding the collection, use and disclosure of your personal data when you use our services. Please read terms & conditions entirely and carefully before using our services. It is understood that you have read and agreed and are bound by the terms and conditions herein. Our services are very diverse and disparate, it may happen that sometimes additional terms may apply

a) The services provided on this website are here to inform the reader on mental health care issues that may affect one’s daily lives. This is not intended to be a replacement for face-to-face therapy/counselling or to provide a diagnosis, treatment or cure for a disease or condition. The website and the services are not intended to pass any form of judgement of a health care or mental health care professional.
b) The services are not intended to diagnose health problems or to take the place of professional medical care. The information contained herein is neither intended to dictate what constitutes reasonable, appropriate or best care for any given health issue, nor it is intended to be used as a substitute for the independent judgement of a physician for any given health issue. The services are not intended for use in crisis or emergencies or severe mental health condition. The services cannot and will not offer medical or clinical advice. It can only suggest that the user seek medical help.
c) The information contained herein is to provide information to you so that you are able to become knowledgeable participants in your disease management plan or the disease management plan of your family and friends. The primary responsibility of your disease management plan is with your treating physicians and you should only follow your treating physician’s advice. It is our appeal to you, DO NOT change/modify your disease plan on your own without consulting your treating physicians. This website does not recommend or endorse any specific tests, physicians, products, procedures, opinions or other information that may be mentioned on the website.
d) Self-help information and information available from the internet is useful, but it is not a substitute for professional advice. The website advises all of you to seek immediate professional help, if you have severe mental health condition or you are in crisis, having suicidal thoughts; If you are gravely disabled (unable to care for yourself or those in your care); If you are abusing substances or have an addiction; If you have been diagnosed with a mental health disorder or suspect you have one; if you or a loved one are in need of an intervention.
e) The website and/or the services may not be appropriate for all health issues, particularly those of an urgent nature, and the website makes no guarantee of any particular response time to any inquiry you may make. Accordingly, if you are experiencing a medical emergency, you should not rely on this website for assistance, but should instead seek appropriate emergency medical assistance.

a) By using our website or services, you hereby consent to collection of your personal information by Cognitive Revolutions
b) In case we need your SPDI (Sensitive Personal Date or Information) in order to provide you services, we will require your consent before we are able to collect and use the SPDI. Your clicking on the “I agree” tick box provided on the website, will confirm your acceptance of the terms contained in this privacy policy.
c) By accepting the terms contained in this privacy policy available at on https://www.Cognitiverevolutions.com, you are representing that you 18 (eighteen) years of age or above.
d) In case you are under the age of 18 (eighteen) years; please don’t share any SPDI or Personal information with us, without having your parent or legal guardian to accept the terms of this privacy policy on your behalf.
e) By providing your information to us, your hereby consent to and acknowledge that collection, storage, use, disclosure or transfer of the SPDI or Personal Information by Cognitive Revolutions under the terms of this privacy policy is for a lawful purpose and is necessary for providing services to you.
f) Please be aware that, if you don’t not allow us to collect required amount of information from you, we may not be able to deliver certain services to you and furthermore even if we could, some of our web-based services may not be able to take account of your customizable preferences (if any)

Any such personal data about a natural person, which consists of information relating to:
a) Email ID, phone number, Proof of guardianship in case of availing of services on behalf of a minor, financial information such as bank account or credit card or debit card or other payment instrument details, physical, physiological and mental health condition, sexual orientation, medical records and history, any detail relating to the above clauses as provided to us for providing services and any of the information received under any of the above clauses by us for processing, storing or processing under lawful contract or otherwise; and
b) Any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as Sensitive Personal Data for the purposes of this Policy.

We collect and process personal data in order to provide you with the best and most appropriate care. This is essential in helping us to inter alia:
a) to provide emotional wellbeing professional service;
b) to perform consent-based research and analytics;
c) to improve product and service quality and customer experience
d) to improve product and service quality and customer experience
e) confirm who you are and when we can contact you;
f) make decisions about your ongoing care and treatment
g) ensure that our staff has accurate and up to date information in order to assess Your needs and improve your care; and
h) allow us to investigate complaints, claims, and incidents

We use the information we collect from all of our Services to provide, maintain, protect and improve them, to develop new ones, and to protect ourselves and our users. We also use this information to offer you tailored content like giving you more relevant search results and ads. We may use the name you provide for your profile across all of the Services we offer that require an account. When you contact us, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our Services, such as letting you know about upcoming programs. We may combine personal data from one service with information, including personal data, from other services for example to make it easier to share things with people you know.

a) To provide you with our services, we use third-party service providers to help store and process your data. We assess the service provider’s security and privacy practices. We strictly require that they comply with confidentiality and non-disclosure obligations and applicable laws and regulations including relevant data protection laws. We also require that they or their providers (fourth parties) access your data only to the extent necessary to perform tasks on our behalf.
b) We do not share personal data with companies, organizations and individuals outside of our organization unless we receive your consent, however, this doesn’t apply to non-personal data or anonymised/pseudonymised data.
c) We may share your personal data with our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Policy and any other appropriate confidentiality and security measures. In each case, we will ensure that these third parties have agreed not to use or disclose your personal data except to help us provide the Services. We may share consolidated, non-personally identifiable information publicly and with our partners like publishers, advertisers or connected sites. We may provide third parties with aggregate statistics about our visitors, traffic patterns and related site information. These data reflect site-usage patterns gathered during visits to our website each month.

We may be required to process your personal data in our legitimate interests. We will always weigh your rights and freedom before we process any such requests for purposes of legitimate interest. This processing includes:
a) For enforcing our policies or contractual obligations;
b) For uses and disclosures required by law;
c) For disclosures for judicial and administrative proceedings such as court order;
d) For disclosures for law enforcement purposes or national security requests;
e) For uses and disclosures for public health reporting purposes;
f) For uses and disclosures to prevent serious threat to health or safety;
g) For uses and disclosures to protect your, our and others data protection rights, property and safety;

In the future, if we are involved in any merger, acquisition, sale of assets, business reorganization, bankruptcy, we may transfer or otherwise share some or all of our assets which may include your data. We will take reasonable steps to inform you about this.

a) The Services and the information made available on this Website is derived in whole or in part from various sources and due care and caution has been exercised in compilation of data, however we do not guarantee the accuracy, adequacy or completeness of any information and shall not be responsible for any errors or omissions or for the results obtained from the use of such information. This Website permits you to use the Services/information/content on the Website solely for your personal, non-commercial use.
b) The information available on the Website must not be reproduced, republished, uploaded, posted, transmitted or otherwise distributed in any way, without our prior written permission. Modification of any of the information or use of the information for any other purpose will be violation of copyright and other intellectual property rights. Graphics and images on the Website are protected by copyright and should not be reproduced or appropriated in any manner without our written permission.
c) In the event any information/content on or from the Website infringe the copyright of any person/s party/is, such information shall be removed from the Website on receipt of a written intimation with documentary support thereof.

a) We take all reasonable steps to protect your personal data, however we shall not be liable for disclosures of your personal data due to unauthorized acts of third parties.
b) This Website is not intended or designed to attract persons under the age of 18 years, if found otherwise a minor must be in a care and protection of their guardian.
c) If you send any personal data to us via email, phone or by filling out a form on the Website, that information is used to respond to your message and to provide you with information requested. Third party contractors may have access to this information in order to provide a response to your question/s or comment/s. These contractors are held to strict policies to safeguard the information and provide the same level of privacy protection as endeavoured by this Website.

Your information is kept in our database for a period that is necessary for fulfilling the purpose for which it was collected by Us. However, no sensitive or personal information shall be used for any other purpose, nor sold or shared with third parties, except as necessary to prevent fraud or as required by law or in accordance with this Privacy Policy.

a) While using this Website please use a reasonable level of skill and care. But there are certain things that we don’t promise about our content. Other than as expressly set out in these terms and conditions or additional terms, we do not make any specific promises about the content on the Website. For e.g. we don’t make any commitments about the content or the specific functions of the Services, or their reliability, availability, or ability to meet your needs. We provide the Information as is.
b) While the Website endeavours to keep the information updated and correct, it makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the content or the information(including but not limited to graphics, videos, images and etc) contained on the Website for any purpose. The information on the Website is provided on an “as is” basis, any reliance you place on the Website and such information is therefore strictly and solely at your own risk.
c) With respect to the articles, opinions, stories, posts submitted by any of the users/visitors, the Website may endeavour to credit the authors of the same and source thereof(as applicable).
d) We make no warranty or guarantee that the Services will be uninterrupted, timely, secure or error-free. We, and our content providers, cannot and do not guarantee or warrant against errors, commissions, omissions, delays, interruptions or losses, including loss of data. Users of this site are responsible for maintaining a means external to the Website for the reconstruction of any lost data.
e) We are not liable to any user or anyone else for any decision made or action taken by based on reliance upon the information contained on or provided through the Service.

a) While accessing our Website, You are advised to exercise caution before clicking on any third party or external links to other websites, if any. We have no control over any third party services, which are provided by persons or companies other than Us. We are not responsible for any collection or disclosure of Your information by such companies or persons thereof.
b) Your use of such external links would be governed by the terms of use and the Privacy Policy of such external websites. We disclaim all liability against any loss suffered by you from accessing those external links and from collection and/or disclosure of Your information by such third party links.

Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its endorsement, recommendation, or favouring by us. The views and opinions of authors expressed herein do not necessarily state or reflect those of the Website, and shall not be used for advertising or product endorsement purposes.

You assume all responsibility and risk for the use of the Services. In no event, we and/or our founders/contributors/employees or affiliated organizations or anyone else involved in creating or maintaining this Website will be liable for any loss or damage including without limitation, direct, indirect, special, consequential or loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use or inability to use this Website and/or any other websites which are linked to this Website or as a result of reliance on the information on this Website or that result directly or indirectly from mistakes, omissions, interruptions, deletion of files, viruses, errors, defects, or any failure of performance, communications failure, theft, destruction or unauthorized access.

Users will indemnify us and any of our parent or subsidiary companies or organizations, and any of our successors, assigns or licensees and suppliers, together with any of their respective officers, directors and employees, against any claims, demands, damages, losses, liabilities, judgments, costs or expenses (including reasonable attorneys’ fees and costs) arising out of a claim by a third party relating to use of the Service, or any breach or violation of this Agreement.

We regularly review our compliance with our Privacy Policies. We also adhere to several self-regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

a)Notwithstanding anything contained in this Privacy Policy or elsewhere, Cognitive Revolutions shall not be held responsible for any loss, damage or misuse of your sensitive personal data or information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
b)A “Force Majeure Event” shall mean any event that is beyond the reasonable control of Cognitive Revolutions and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

You may at any time withdraw your consent to collection, storage, use, disclosure and transfer of the sensitive personal data by Cognitive Revolutions, by addressing a written communication to such effect to the contact address of the Cognitive revolutions grievance officer.

In accordance with the Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer who can be contacted with respect to any complaints or concerns including those pertaining to breach of Cognitive revolutions terms of use of services, other polices or questions are provided as under:

Kumar Rohit is the Grievance Officer of Cognitive Revolutions for the purpose of this Privacy Policy. If you have any questions or grievances, you may mark your correspondence to the email address provided in the name of Kumar Rohit – support@cognitiverevolutions.com Any communication relating to the above, which is not addressed to this e-mail address, shall not be treated as a valid and binding communication for the purpose of this Privacy Policy.

This document is an electronic record in terms of Information Technology Act, 2000 and rules made there under. This electronic record is generated by a computer system and does not require any physical or digital signatures.

We may change this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. We expect you to review the same whenever you use any of our services